Support
We're here to help
Contact Us
If you need help with Mechanic Now, please reach out to our support team:
Email: support@mechanicnow.co.uk
We aim to respond to all enquiries within 48 hours.
Frequently Asked Questions
How do I create an account?
Download the Mechanic Now app from the App Store or Google Play. Tap "Sign Up" and follow the prompts to create your account as either a consumer or mechanic.
How do I post a job? (Consumers)
After logging in, tap the "Post Job" button. Enter your vehicle details, describe the issue, and set your location. Local mechanics will be notified and can express interest.
How do I find jobs? (Mechanics)
Once your profile is verified, you'll receive notifications for jobs within your service radius. You can also browse available jobs in the app and express interest.
How does mechanic verification work?
Mechanics must submit verification documents (such as public liability insurance) through the app. Our team reviews these documents to ensure quality and safety for all users.
How do I reset my password?
On the login screen, tap "Forgot Password" and enter your email address. You'll receive a link to reset your password.
How do I delete my account?
You can delete your account from the app settings. Go to Profile > Settings > Delete Account. Alternatively, email us at support@mechanicnow.co.uk and we'll process your request within 30 days.
Is my data secure?
Yes. We use industry-standard encryption to protect your data. For more details, please see our Privacy Policy.
Report an Issue
Found a bug or experiencing technical issues? Please email us with:
- A description of the problem
- Steps to reproduce the issue
- Your device type and OS version
- Screenshots if applicable
Send reports to: support@mechanicnow.co.uk
Safety Concerns
If you have concerns about another user's behaviour or safety issues, please report them immediately through the app's reporting feature or contact us directly.
We take all reports seriously and will investigate promptly.